Support

Contact Support

Contact our support team for any doubt or concern regarding our products and services.

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Support

Give us a Call

Call us free from anywhere in the world using Google Hangouts at
+1 206 588 6716

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Send us an Email

Drop us a line by email and one of our support representatives will contact you soon.

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Live Chat

You cand send us a quick message through WhatsApp and a Support specialist will reply soon.

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Support

Documentation

Our documentation center contains informationa and step by step / video tutorials for our apps.

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Support

File a Ticket

Alliance ID Tenants can create support tickets. Fill a ticket when documentation isn't enough.

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Support

Forums

Check on our communities posts for help, ask the community for any particular problem and more.

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Support

Andy the Bot

Contact Andy, our support bot. You can also talk to Andy througn the messenger tooltip!

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Support

Report a bug

Have you found an error? Let us know and our Bug hunters will track it and solve it quickly!

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Support

Resource Health

Check this tool to get live updates when issues in Fenix Alliance's services affect your resources.

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Support

Give us feedback

Raise your voice, at Fenix Alliance we are carefully listening. We are constantly đź‘€ for feedback!

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Support

Partner Support

Join to our Slack team to get updates on our products, services, tools, benefits and more.

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Get in Touch

You need more information? We are happy to help you solve any question you may have.

Find us at the office

Diagonal 67a # 1a - 10
Tunja, Boyacá. 150003
Colombia

Give us a call

Alliance ID Support Team
+57 320 999 6653
+1 206 588 6716
Mon - Fri, 8:00-22:00

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