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Exceed expectations trough Fenix Alliance's Enterprise Grade Support, without the Enterprise Grade Price.



Customer Contact

Get help choosing a product or asking for a previous purchase in the online store or in a physical one.


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Technical Support

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Managed Services

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Products Support

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🀝🏻 Sales Support


Let's start a new project together





Envisioning Sessions

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Purchase Guidance

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Contact a Sales Rep.

Contact Sales

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Fill the Form

SUPPORT POLICIES, TOOLS AND PROGRAMS


We are commited with offering comprenhensive options and tools to meets your needs, whether you are getting started or already advanced in your path for Digital Transformation.



🎫 File a Ticket

Get answers quickly by opening a support case with us.

Submit a Ticket

πŸ“ƒ Knowledge Center

Browse our self service Knowledgebase by product.

Read the Docs

πŸ‘©β€πŸ’» Support Plans

Please consider the level of support that makes sense for your goals.

Support Tiers

πŸ₯‡ Featured Support Resources


We provide a variety of specialized, supplementary offerings to help you achieve operational excellence with your enterprise solutions.




πŸ€– Smart Agent

Get help choosing a product or asking for a previous purchase in the online store or in a physical one.

Send Andy a Message

πŸ’¬ Live Chat

Get help choosing a product or asking for a previous purchase in the online store or in a physical one.

Chat with a Human Rep.

πŸ‘¨β€πŸ’Ό Partner Support

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Contact Partner Rep.


πŸ› Report a Bug

πŸ‘» Bugs! help choosing a product or asking for a previous purchase in the online store or in a physical one.

Report a Bug


We are constantly πŸ‘€ for feedback!

Get help choosing a product or asking for a previous purchase in the online store or in a physical one. choosing a product or asking for a previous purchase in the online store or in a physical one.

Yes! Send my experience feedback.

More Support Resources

Get help choosing a product or asking for a previous purchase in the online store or in a physical one.




πŸ‘¨β€βš•οΈ Resource Health Tool

If you can not access a Fenix Alliance product, we may have a temporary problem. You can chech for availability in our Status Tool.

Check Service Status

❓ Help Forums

If you can not access a Fenix Alliance product, we may have a temporary problem. You can chech for availability in our Status Tool.

Visit our Forums

πŸ“§ Send Us an Email

If you can not access a Fenix Alliance product, we may have a temporary problem. You can chech for availability in our Status Tool.

Send an Email


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