Discover Our Support Solutions
Empower your business with tools and resources tailored to optimize your operations.
24/7/365 Support
Fill a ticket when documentation isn't enough. Day or night, rain or shine, anytime we're here for you!
Send us an Email
Drop us a line by email and one of our support representatives will contact you soon.
Payments Support
Contact us for any doubt or concern regarding a payments for our products and services.
Cloud Support
Contact our support team to report any incident on our cloud infrastructure.
Technical Support
Explore our Specialized Technical Support Plans, Resources and Pricing Model.
Documentation
Explore getting-started guides, SDKs, tools, code samples, and documentation.
Refunds Support
Request a Refund or check the status of a chargeback made through Alliance Pay
Returns Support
Learn how to request a return for an item you've purchased through the Marketplace
Cognitive Agent
Contact Andy, our support bot. You can also talk to Andy through the messenger tooltip!
Whatsapp Support
If you prefer, you can text us from anywhere in the world using WhatsApp.
Free-Toll Support
Call us for free from anywhere in the world using our Free-Toll Line: +1 (206) 588-6716
Report a Bug
Have you found an error? Let us know and our Bug hunters will track it and solve it quickly!
Resource Health
Check this tool to get live updates when issues in Fenix Alliance's services affect your resources.
Partner Support
Join to our partner program to get updates on our products, services, tools, benefits and more.
Bookings Tool
Book appointments and consulting sessions with our specialized business teams.
Forums
Check on our communities posts for help, ask the community for any particular problem and more.
Have Feedback?
Raise your voice, at Fenix Alliance we are carefully listening. We are constantly 👀 for feedback!